Why KOFAX Communication Server?

High Reliability

  • No single point of failure in a tandem configuration.
  • Unique notification system that only confirms messages once they’re stored on both servers of a tandem configuration. Messages never get lost and always have a reliable status.
  • All major components (communication modules, fault tolerance, data storage) are developed by Kofax, which means high quality assurance, since there’s no dependency on other vendors.

High Scalability

  • Server-independent “plug and play” communication hardware. Interfaces for fax, SMS and voice. There are no physical limitations as with PCI cards.
  • IP-based modules can be distributed on multiple servers.

Open Architecture

  • Connectors for common applications (Microsoft Exchange, Lotus Notes, SAP and other business applications).
  • Open interfaces and a developer API allow the integration of non-standard applications.
  • Integration of virtually any physical device (MFPs, fax machines, analog or IP phones, etc.).

Best Performance-to-Resource Ratio

  • All components were developed specifically for communication, offering higher performance and requiring fewer resources.
  • Communication protocol handling is outsourced to the stand-alone line server hardware.
  • Completely new design of FoIP 3.0 deals with difficult resource situations, such as on virtual machines.

Low Maintenance Effort

  • Centrally manageable architecture reduces administration expenses significantly, especially in a distributed environment.
  • Self-maintaining line server hardware can be placed in a subsidiary as a branch box without local IT assistance.
  • No server restarts or down-time in case of hardware replacement.
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