Click & Collect

Reduce queues & create social distancing to stop the spread

Use Click & Collect to reduce the risk of Covid-19 for your customers and staff.

Avoid crowds and increase service levels with smart SMS

Click & Collect makes it easy for you as a retailer to maintain safe distancing in accordance with Swedish Public Health Agency recommendations. The smart Click & Collect SMS solution allows you to effectively avoid crowds, while increasing service levels to your customers.


What can I do with Click & Collect?

  • Ensure that customers can pick up their order at exactly the right time
  • Eliminate queuing
  • Minimise your staff’s risk of exposure
  • Enable collection at multiple locations – not just in store.
  • Track delivery of picked orders
  • Hold an order for 24 hours if a customer cannot collect it within the selected time window

What are the benefits of Click & Collect?

Enable drive thru

Your customers use SMS to text their order number to the store. When the order is ready, a message is sent indicating where and when the goods can be collected.

Customised for risk groups

Orders can also be picked up in the store and risk groups can choose when they want to pick up their goods, for example on a weekday from 08:00 to 09:00.

Customer-adapted collection of goods

Your customers select the time window within which the order will be ready and picks up their Click & Collect order at the specified location outdoors.

Want to know more about how you can use Click & Collect?
Book a demo Contact us