Click & Collect

Reduce queues & create social distancing to stop the spread

Use Click & Collect to reduce the risk of Covid-19 for your customers and staff.

Avoid crowds and increase service levels with smart SMS

Click & Collect makes it easy for you as a retailer to maintain safe distancing in accordance with Swedish Public Health Agency recommendations. The smart Click & Collect SMS solution allows you to effectively avoid crowds, while increasing service levels to your customers.

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What can I do with Click & Collect?

  • Ensure that customers can pick up their order at exactly the right time
  • Eliminate queuing
  • Minimise your staff’s risk of exposure
  • Enable collection at multiple locations – not just in store.
  • Track delivery of picked orders
  • Hold an order for 24 hours if a customer cannot collect it within the selected time window
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What are the benefits of Click & Collect?

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Enable drive thru

Your customers use SMS to text their order number to the store. When the order is ready, a message is sent indicating where and when the goods can be collected.

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Customised for risk groups

Orders can also be picked up in the store and risk groups can choose when they want to pick up their goods, for example on a weekday from 08:00 to 09:00.
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Customer-adapted collection of goods

Your customers select the time window within which the order will be ready and picks up their Click & Collect order at the specified location outdoors.

Want to know more about how you can use Click & Collect?
Book a demo Contact us