RCS
Welcome to a new era of messaging. Rich Communication Services (RCS) goes beyond text, offering a dynamic, safe and engaging way to connect in the standard messaging application.
Experience the new messaging standard RCS Business Messaging (RBM), elevating communication through multimedia, read receipts, and verification and more.
Showcase your brand with RCS by incorporating your brand's name, logo, and images directly into your messages. This personalisation creates a cohesive and professional look, helping your messages stand out in customers' inboxes. With RCS, you can ensure a consistent and engaging experience, reinforcing your brand identity and making a lasting impression.
Enjoy a safer experience with RCS, which offers enhanced security compared to SMS. Features like verification badges and end-to-end encryption protect your messages from phishing attempts and fraud.
With rich features like carousels, CTA buttons, auto-replies, image sharing, video content, and location-based services, RCS transforms your messaging into a dynamic, interactive experience. Easily guide customers through options, provide instant responses, and encourage actions directly within your messages.
Share high-resolution images, videos, emojis, audio, files and GIFs for impactful visual communication.
Explore carousels, suggested replies, CTAs, rich link previews, real-time location sharing and more to capture attention and increase engagement.
See when messages are sent and read. Stay in the loop with typing indicators for real-time awareness.
Configure suggested replies and actions with answers to common questions.
Establish trust through verified identities, crucial for secure and reliable business messaging.
Enhance brand presence with customised, branded messages for a professional and consistent image.
Share your contact info (phone, email, website) directly in chat, so customers can easily connect anytime.
Track metrics like messages sent, delivered, read and engaged. Type of interaction and time-to-response.
Safeguard sensitive messages with secure, encrypted messaging.
No more numbers. Display who you are as a brand with a verified and protected sender ID, company logo, colors, description and contact card. The light version of RCS let you verify your brand and create a customised company profile. No app download required for end customers.
Whether it's addressing customer queries, providing real-time assistance, or obtaining valuable feedback, RCS empowers you to foster meaningful dialogues and build lasting relationships. Exceed expectations with personalised interactions and seamless interactivity, deepening connections for an enhanced customer experience.
Until now, only Android phones have supported the new technology, but this changes in 2024, as Apple embraces the channel in the fall. RCS is in a growing stage in the market and is currently fully available in several countries, such as the USA, France, India, the UK, Sverige and Brazil. RCS was introduced in the Nordics in 2023 and specifically in Sweden by operators Tre, Tele2 and Telia (now also Telenor support RCS).
Integrate our robust and flexible RCS APIs and start sending rich messages. See the full API documentation and code examples. Our support team is at your disposal at any time.
Platform
SMS Gateway & APIs
Email SMS
Smart Messaging
Integrations
SMS
WhatsApp Business
Facebook Messenger
Other OTT channels
