SMS notifications

Keep your customers
informed with SMS

Send SMS notifications throughout the customer journey to increase customer satisfaction. Reduce missed appointments and no-shows and improve customer experience with booking reminders, confirmations, delivery notices and more.

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Get attention every time

SMS has an impressive 98% open rate, meaning text messages land directly in your recipients hand, impossible to ignore.

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Increase customer loyalty

Relevant messages lead to higher engagement. Boost open and read rates with personalisation using variables like [Name], [Date], [Order number] and more. 

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Reduce no-shows

Send automated SMS reminders to keep customers informed about upcoming appointments and bookings.

Enhance customer experience with proactive communication

Notify your recipients of important events through helpful SMS notifications that provide valuable information to enhance their experience. SMS notifications let you communicate with recipients quickly and easily, especially in:

  • Retail & ecommerce
  • Logistics & transport
  • Finance & banking
  • IT & telecom
  • Healthcare
SMS notifications

Save time & resources with automation

Increase revenue & productivity with timely automated SMS notifications. Missed bookings and meetings can be a waste of time and internal personnel resources and extremely costly, depending on the industry. Utilise this messaging functionality to speed up responses and save time:

  • Automated workflows
  • Pre-made or custom templates
  • Auto reply
  • Keywords
  • URL links
Dentist automated SMS

Use cases for SMS notifications

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SMS booking & update

Send booking confirmations and inform your customers on the go! Send real-time updates via SMS for situations such as a canceled departure, change of schedule, appointment and more.

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SMS confirmation

Enhance reliability with SMS confirmations. Reduce uncertainties, and keep your audience informed by confirming orders, appointments, reservations and more.

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SMS reminder

Prevent no-shows and missed bookings. SMS reminders ensure timely appointments, enhancing your scheduling efficiency.

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SMS delivery notice

Inform customers with SMS updates about their ongoing delivery. Enhance customer satisfaction and make sure your delivery chain is kept up to date.

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SMS survey

Gain valuable insights effortlessly with SMS surveys. Engage customers, collect feedback, and make data-driven decisions for business success.

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SMS event invitation

Boost attendance with SMS invitations and enhance participant's experience by informing about the time, location, and any potential schedule or resource changes to an event.

Create a seamless customer experience with SMS

Keep your customers updated and informed with personalised, engaging SMS throughout the customer journey. Automate FAQs or chat directly with customers to increase interaction and improve customer satisfaction.

Powerful integrations allow you to send SMS notifications from a variety of systems, such as booking systems, CRM platforms, logistics and delivery systems. This makes it easy to send automated messages based on specific triggers, such as booking confirmations, reminders, delivery updates and customer service interactions.

Notifications Integrations

Connect in your audience’s preferred channel

Ensure the right messages reach your recipients at the right time.

  • SMS

    SMS

    Reach anyone, anytime, anywhere. Mobile phones, our constant companions, have made SMS a preferred communication channel for businesses worldwide.

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    RCS

    Elevate your business communication with the next generation of SMS. RCS goes beyond text, offering a dynamic and engaging way to connect.

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  • Whatsapp for business

    WhatsApp for Business

    Revolutionise customer engagement with WhatsApp. Leverage feature-rich messaging, personalised communication and customisable profiles.

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  • Facebook messenger

    Facebook Messenger

    Facebook Messenger offers real-time communication, automated responses, and seamless transactions – enhancing customer interactions and your business processes.

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  • Rich channels

    Explore all channels

    Explore additional channels to find and learn about the perfect messaging channel for your audience.

    Explore more channels

Talk to one of our business
messaging experts

Fill in the form, and we will get in touch as soon
as possible or call us: +46 8-635 26 00.