Products & Services

Smart Messaging

We develop and offer smart cloud-based solutions for mobile communications and business process automation – we call it Smart Messaging.

We facilitate and accelerate mobile communications and digital transformation

We offer a communications platform, ready-made solutions with rule-based workflows and APIs that streamline and digitise business processes and communications. We manage everything from complex enterprise solutions to smart and efficient automation.

From need to solution – we're here to help

We don't expect you to know everything about mobile communications. We are responsive and invest time in understanding the challenges you face in order to articulate your real messaging needs, now and in the future. In this way, we can offer a future-proof solution.

Based on your company’s needs, we create customisable and scalable solutions that can grow and change with your business needs. We work on a long-term basis and also act as consultants.

Benefits of Smart Messaging

Proven and flexible solutions

We offer ready-to-use communication solutions which we further develop and adapt to meet the needs and wishes of your company, regardless of the sector you’re in.

Automation of processes

We integrate your applications and automate processes so you can spend time on the work that creates real value.

Get immediate results

Smooth and reliable communication processes increase efficiency, productivity and sales, which in turn strengthen both the customer experience and the brand.

Solutions for your sector

Each company works differently and each sector has its own requirements. If you have specific needs, we have the team to customise solutions without compromising your business. We work with customers in different sectors – from solutions to complex problems to simple but effective automation. Our largest customers are found in:

Bank & Insurance
Retail & Ecommerce
Transport & Logistics
Healthcare & Public Sector

Optimised and simplified business processes

Communication solutions often need to be integrated with systems that contain contact or customer data and business processes.

How does our integration work?

Our communication platform and gateway can be quickly and easily integrated into applications and systems via standard interfaces and APIs. Our integration team can optimise business processes by integrating virtually any system and addressing customer-specific issues.

The mobile channels of the future

The next generation of mobile channels and interactive messaging services create new opportunities for businesses to engage and interact with their recipients with richer content and an app-like experience.

Already today, your company can communicate via your customer’s preferred channel. You can use anything from WhatsApp Business, Viber, Messenger to Rich SMS and RCS.

What is RCS?

The new RCS (Rich Communication Services) format is the future of mobile communications, offering interesting features including images and video, read receipts, verified sender, and the ability for the user to interact and respond through ready-made button selections.

Learn more

Communicate through your customers’ preferred channels

Rich SMS

Take your messaging to the next level with links to personalised landing pages to give your customers an enriching experience.

RCS

Send multimedia and interactive messages in your regular SMS application. Only available for Android.

WhatsApp is the largest OTT channel with its 2 billion users worldwide. The channel is suitable for notifications, marketing and customer support.

Facebook Messenger

Connect and communicate with over 1.3 billion users worldwide on Facebook Messenger. Reach recipients on both Facebook and the standalone Messenger app.

Instagram

Instagram for business is an extension of the Instagram app that allows businesses to respond and communicate in a personal way, converting users into customers.