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SMS-marketing

Boost customer experience and expand your reach with SMS marketing

Create interest, engagement and dialogue with SMS marketing. Reach your customers at the right time via the right channel and build relationships and loyalty that increase both conversion and sales.

Use SMS to deliver the right message at the right time in the customer journey

Over 90% of all SMS messages are read within three minutes. In other words, targeted SMS marketing is a cost-effective addition to traditional channels that can drive both sales and conversion. You can reach your recipient directly with fast and efficient mobile communications and no other channel comes close in terms of click frequency. Increase your reach and impact today by adding SMS to your marketing- and CX-strategy.

Which customers can I reach?

No matter where your customers are in the world, you can reach them through mobile digital communication with text messages. With our modern and reliable mobile services, you can build relationships with all your customers in the messaging channel they prefer globally.

If used correctly, SMS creates both interest and reach that other channels can't, which can lead to loyal customers and increased sales.

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Benefits of SMS marketing

Fast and direct communications with SMS
Fast and direct communication

With mobile communication and digital SMS marketing, you can reach your customers quickly and directly on their mobile devices, which are always close at hand throughout the customer journey.

 

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Personalised customer experience

You can coordinate and create a seamless and personalised customer experience, delivering the right message at the right time and in the right channel.

 

 

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Increase conversion and reach

If you communicate with the customer on their own terms, the chance of conversion increases. Expand your digital campaigns to mobile channels and increase sales and loyalty. SMS outperforms email in reach.

 

What can I do with SMS marketing?

Personalised SMS
Personalise and tailor messages
Automated text messages
Automate communications
Lekab-create dialogue
Drive customer engagement and action with 2-way SMS
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Use smart SMS features
Create personalised and individually adapted messages

Use customer data to deliver a seamless customer experience. Customised messages are more likely to be read. By personalising your communications and delivering tailored messages, you increase engagement with mailings and promotions, such as the opening rates and CTR.

Sending a personalised SMS message at the right time can be the difference between a successful sale and a "no thanks" from the customer.

Streamline your communications with automation

Automation allows you to deliver seamless and personalised messages without manual intervention.

Automated text messaging simplifies the process, allowing you to spend less time on manual tasks and more time increasing conversion and sales. All your customers need to do is enter a keyword that triggers an automatic reply.
Use two-way SMS and message conversations

Enable your customers to respond and engage with your brand through two-way SMS messaging. Make it easy for existing and potential customers to contact you by integrating your company's SMS number into your campaigns.

Initiate two-way communication by responding with a triggered flow to continue the conversation. You can receive messages through the channel of your preference or combine multiple channels for maximum convenience.

Take advantage of smart SMS features

We offer all the smart SMS features needed for large-scale global mailings: for example, opt-in, opt-out, timed SMS mailings, and the ability to send using local numbers in the recipient's country. Contact us and we will be happy to help.

 

Integrate SMS functionality into your sales and marketing systems

By integrating SMS functionality into your CRM and campaign management systems, you can leverage existing customer databases and communication flows to deliver a seamless customer experience. You have the flexibility to choose between sending SMS messages from our cloud-based platform or integrating SMS functionality into your existing systems such as: 

  • CRM-systems
  • Campaign management systems
  • Customer club & loyalty systems
  • E-commerce platforms
  • Marketing automation systems

Connect with your customers on their preferred channel

Reach your customers no matter where they are in the world with our smart messaging solutions. Use our modern and reliable SMS APIs or send messages directly through our web interface. Build relationships with your customers through their preferred channels - SMS, RCS, WhatsApp, Viber, and other OTT channels.

Rich channels allow you to take your customer communication to the next level through rich content and more advanced two-way conversations.

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Reach your customers on the channels they prefer

Examples of SMS promotions and other messages

Targeted offers

“As a valued VIP customer, you have priority access to our big sale”

Promotions, coupons and QR codes

"Limited time offer! Get exclusive deals and discounts with our promo codes"

E-commerce

"Your order is on the way! Book your delivery via SMS and track your package in real-time".

Payment or reminder

"Thank you for your payment" or "Please don't forget to settle your outstanding balance by the due date"

Reminders

"Last chance to take advantage of our special offer! Don't miss out before it expires".

Back in stock notices

"Great news! The product you were interested in is back in stock again."

Loyalty club notice

"Welcome to our loyalty club! Enjoy exclusive rewards and offers as a valued member. Click on the link. Thank you for joining us"

Customer survey

"We'd love to hear about your experience with us! Take our short survey and receive a special discount on your next purchase".

Read more about mobile marketing

Mobile messaging is the best way to grab a customer’s attention

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How to engage your customers with SMS in the customer journey

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SMS-consent - why SMS opt-in is important

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Want to increase your reach and impact with SMS marketing?

Talk to one of our experts. We are happy to help automate and personalise your text messages to increase conversion.

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