SMS-marketing

Amplify the customer experience and your reach with SMS marketing

Create interest, engagement and dialogue with SMS marketing. Reach your customers at the right time via the right channel and build relationships and loyalty that increase both conversion and sales.

Use SMS to deliver the right message at the right time in the customer journey

Over 90% of all SMS messages are read within three minutes. In other words, targeted SMS marketing is a cost-effective addition to traditional channels that can drive both sales and conversion. You can reach your recipient directly with fast and efficient mobile communications and no other channel comes close in terms of click frequency. Increase your reach and impact today by adding SMS to your marketing- and CX-strategy.

Which customers can I reach?

No matter where your customers are in the world, you can access them with digital communications on your mobile using text messaging. With our modern and reliable mobile services, you can build relationships with all your customers using their preferred global messaging channel.

If used correctly, SMS creates both interest and reach that other channels can't, resulting in loyal customers and increased sales.

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Benefits of SMS marketing

Quick and direct communications with  SMS
Quick and direct communications

With mobile communications and digital SMS campaigns, you can reach your customers quickly and easily direct in the mobile.

 

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A personalised customer experience

You can coordinate and create a seamless and personalized customer experience, delivering the right message at the right time and in the right channel.

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Increased interest and reach

SMS creates interest and provides a much greater reach than other channels. You can broaden your digital promotions, increase sales and create more loyal customers.

 

Integrate SMS functionality into your sales and marketing systems

Integration with CRM and campaign management systems makes it possible to leverage existing customer databases and communication flows. Use cross-channel customer data to deliver a seamless customer experience. You can choose between sending SMS messages from our cloud-based platform or integrating functionality into existing systems such as:

  • CRM-systems
  • Campaign management systems
  • Customer club & loyalty systems
  • E-commerce platforms
  • Marketing automation systems

Reach your customers on the channels they prefer


No matter where in the world your customers are, we can enable digital communication on your mobile through text messaging. You can build relationships with your customers using their preferred channel – SMS, RCS, WhatsApp or other OTT channels – using our modern and reliable APIs and mobile services. With RCS, you can take your customer dialogue to a whole new level with advanced two-way conversations.

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Examples of promotions and messages

Targeted offers

“As a VIP customer, you currently have priority for our big sale”

Promotions, coupons and QR codes

“Sale now on! Don't miss out on our time-limited offers!”

E-commerce

“Your goods will arrive soon! Book delivery via SMS”

Payment

Acknowledge payment or remind your customer of an outstanding payment

Reminders

“Don't miss out! Last chance to take advantage of this offer is tomorrow”

Notices

“Hi, the product you were looking for is now back in stock again"

Reminders

“Don't miss out! Last chance to take advantage of this offer is tomorrow"

Customer survey

“Hi, how was your customer service experience?”

Want to increase your reach and impact with SMS marketing?

Talk to one of our experts. We are happy to help automate and personalize your text messages in the mobile channels that convert best.

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