SMS marketing

SMS marketing for
effective engagement

Increase conversions and build lasting customer relationships with SMS marketing. Deliver targeted messages that engage, inform, and drive action throughout the customer journey.

Campaign use case Opt-in use case Loyalty use case URL-link
FA - Lightning
Drive revenue

Reach customers directly in their hands. Send marketing SMS that generates leads, increase sales and enhance customer value.

FA - Happy
Improve customer satisfaction

Create a personalised customer experience based on customer behavior or preferences to increase customer satisfaction and loyalty.

 

LEKAB - Result
Increase conversion and reach

Unlike email, which often gets lost in the inbox, SMS has an impressive open rate of 98%, increasing chances for conversion.

Engage and grow with
SMS marketing

Maximise your reach and engagement with SMS marketing. With 98% open rate and over 90% read within 3 minutes, SMS delivers your message instantly. Elevate your marketing strategy by sending SMS at every customer touchpoint in the customer journey to drive sales, boost conversions, and create exceptional customer experiences.

Marketing department

Use cases for SMS marketing

  • Promotion

    Promotions

    Elevate engagement with irresistible promotions. Maximise outreach, drive sales and captivate your audience through the power of targeted messaging.

  • Loyalty club

    Loyalty club

    Boost engagement in your loyalty club with exclusive rewards. Strengthen brand loyalty and foster long-lasting connections with your customers.

  • Campaign

    Campaigns

    Explore the impact of marketing campaigns! Elevate brand engagement, drive focused initiatives, and achieve lasting results. Boost brand growth with impactful outreach.

  • Click and collect

    Click & collect

    Offer unparalleled convenience by letting customers shop online and pick up in-store at their leisure. Streamline operations and reduce delivery costs. Deliver real-time order updates and personalised recommendations to create a seamless, omnichannel experience.

  • Abandoned cart

    Abandoned cart

    Maximise revenue with abandoned cart messages. Recover lost sales by sending targeted reminders and exclusive offers. Increase customer engagement and boost conversion rates.

  • Back-in-stock

    Back-in-stock

    Drive sales and enhance customer satisfaction with timely back-in-stock notifications. Convert interested customers into buyers by delivering instant SMS. Boost sales with targeted product recommendations.

     

     

  • Re-engagement

    Re-engagement

    By sending personalized and timely messages, you can remind customers of your products or services, offer exclusive discounts or promotions, or simply check in to see if they need anything.

  • Product recommendation

    Product recommendation

    Recommend products to customers based on their past purchases, browsing history, or preferences. By sending targeted and personalised messages, you can introduce new products that align with their interests, upsell complementary items, or cross-sell related products.

  • Upsell

    Upsell

    Upsell customers to higher-value products or services by highlighting the benefits of upgrading, offering limited-time promotions, or providing exclusive discounts.

The crucial role of SMS consent

SMS is a powerful tool in your marketing strategy. However, adherence to best practices and GDPR regulations is obligatory. Obtain explicit permission through simple opt-in methods like keyword texts ('YES') to ensure compliance and engage an actively interested audience. SMS consent must be clear, specific, and documented, fostering transparency and trust.

DO NOT forget to empower your audience with a seamless opt-out process, allowing them to manage preferences easily. We promote having a clean subscriber list.

Terms and conditions

Integrate SMS functionality into sales and marketing systems

Improve the customer experience by adding SMS to your CRM and marketing automation systems. Choose flexibility and integrate SMS into your existing systems such as:

  • CRM
  • E-mail and customer communcation platforms
  • Loyalty and customer engagement platforms
  • E-commerce platforms
  • Marketing automation systems
  • Order management systems & shipping

Connect in your audience's preferred channel

  • SMS icon

    SMS

    Reach anyone, anytime, anywhere. Mobile phones, our constant companions, have made SMS a preferred communication channel for businesses worldwide.

    Explore channel
  • RCS icon

    RCS

    Elevate your business communication with the next generation of SMS. RCS goes beyond text, offering a dynamic and engaging way to connect. 

    Explore channel
  • Whatsapp For Business icon

    WhatsApp

    Revolutionise customer engagement with WhatsApp for business. Leverage feature-rich messaging, personalised communication and customisable profiles.

    Explore channel
  • Facebook Messenger icon

    Facebook Messenger

    Facebook Messenger offers real-time communication, automated responses, and seamless transactions – enhancing customer interactions and your business processes.

    Explore channel
  • Voice icon

    Voice

    Experience the power of Text-to-Speech (TTS) and Speech-to-Text (STT) technologies – seamlessly converting messages into written or spoken words. Ideal for 1- & 2-way phone calls.

    Contact us
  • Cloudfax icon

    CloudFax

    CloudFax offers seamless digital faxing, secure document transmission, and efficient communication. Enhance your collaboration and document workflow.

    Contact us
  • All channels icon

    All rich channels

    Explore additional rich channels to find and learn about the perfect messaging channel for your audience.

    Explore all channels

Talk to one of our business
messaging experts

Fill in the form, and we will get in touch as soon
as possible or call us: +46 8-635 26 00.