With automated text messages for summoning staff, healthcare can be made more efficient and therefore more lives can be saved. Tools based on SMS can be used to quickly call in reinforcement staff at incidents as well as manage all parts of the care-chain.
Reaching accident sites on time and quickly calling in reinforcement staff when needed are two constant challenges for prehospital care. In time-critical situations at an accident, in an ambulance or in an emergency room, a few minutes can be all that determines whether a patient survives or not.
Simple and quick summoning of reinforcement staff saves lives
Today, there is a struggle with inefficient processes and flows when reinforcement staff need to be called in. At these incidents , it’s often a responsible person, in form of an ambulance manager or an official on standby, who makes the decision to call in reinforcement staff.
When people's lives are at stake, inefficient processes and poor technology must not be what prevents healthcare professionals from arriving at the accident site on time. Time-critical situations require automated solutions that simplify the work of quickly calling in the necessary staff.
The entire care chain requires efficient staffing
It is not only when reinforcement staff are to be called in that well-functioning processes are important, also in more general staffing. The people in charge on site should be able to focus on the patients instead of looking around in contact registers to find the right individuals with the right skill.
Without a clear overview of who is on duty and therefore can jump in, a lot of time and effort is also put into calling people who still cannot or are not allowed to work due to lack of skills. Manual and complex solutions also require that the person in charge must wait for answers from those who have received the request and then give feedback to everyone after the assignment has been staffed. Such time-consuming chores can be avoided with efficient and automated processes.
Smooth processes for alarming volunteers - a must to save lives
Unfortunately, there are situations when it is beyond the ambulance staffs control whether they arrive on time or not. Research projects have shown that ambulances often take too long to arrive, the reasons are often intense traffic in the inner city and too long distances in the countryside. Here, the solution may be to take advantage of voluntary cardiopulmonary resuscitation individuals. The challenge will then be to find a way to reach the right individuals in the right area, and to quickly get a confirmation back to know that one of the volunteers has taken on the task.
The right person, in the right place, at the right time
In time-critical situations where too little or too late staff can be the difference between life and death, there must be processes that ensure that the right people are in the right place at the right time. The enormous demands that healthcare has on always being in place are often in direct contrast to the demand for cost-effectiveness. Solutions with support for flexible recall of reinforcement staff and staffing in care together with solutions to involve volunteers who can cardiopulmonary resuscitation contribute to making the entire care chain much more efficient, and thus also cost-saving. But in the end, when it comes to the situations in which people hover between life and death, it's difficult to talk about efficiency and cost savings. Right then, there is only one thing that matters.