Business messaging

SMS services for companies

Since 1994, we have provided reliable SMS solutions for businesses, enabling you to communicate quickly and efficiently with both customers and employees worldwide. Our services enhance business communication, ensuring a smooth, stable, and engaging messaging experience

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Local expertise & support

We are always close at hand to assist you. Our team operates locally to provide personalized customer support and troubleshooting.

LEKAB - global reach
Global coverage

Send reliable A2P messages worldwide. Our partnerships with leading carriers and operators ensure messages gets delivered.

 

LEKAB - secure
Secure services

For maximum security and performance, your data is stored in state-of-the-art data centers located in Sweden.

Send and receive SMS with high deliverability

With SMS open rates of up to 98%, your messages are almost guaranteed to be seen. Our solution includes a reliable SMS Gateway and APIs for seamless integration and a user-friendly Web Messaging Tool to easily compose, schedule, and manage messages. Deliver timely, impactful communications that cut through the noise.

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Connect in your audience's preferred channel

  • SMS icon

    SMS

    Reach anyone, anytime, anywhere. Mobile phones, our constant companions, have made SMS a preferred communication channel for businesses worldwide.

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  • RCS icon

    RCS

    Elevate your business communication with the next generation of SMS. RCS goes beyond text, offering a dynamic and engaging way to connect. 

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  • Whatsapp For Business icon

    WhatsApp

    Revolutionise customer engagement with WhatsApp for business. Leverage feature-rich messaging, personalised communication and customisable profiles.

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  • Facebook Messenger icon

    Facebook Messenger

    Facebook Messenger offers real-time communication, automated responses, and seamless transactions – enhancing customer interactions and your business processes.

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  • Voice icon

    Voice

    Experience the power of Text-to-Speech (TTS) and Speech-to-Text (STT) technologies – seamlessly converting messages into written or spoken words. Ideal for 1- & 2-way phone calls.

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  • Cloudfax icon

    CloudFax

    CloudFax offers seamless digital faxing, secure document transmission, and efficient communication. Enhance your collaboration and document workflow.

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  • All channels icon

    All rich channels

    Explore additional rich channels to find and learn about the perfect messaging channel for your audience.

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Personalised messaging

Build stronger connections with your customers through personalised messaging. By incorporating variables such as the customer's first name, appointment time, or order details into your SMS, each message becomes uniquely relevant to the recipient. This approach enhances engagement and fosters loyalty, ensuring every customer feels valued and understood.

Personalisation example

 

Conversations in real time

Two-way SMS enables real-time interaction between your business and recipients, facilitating efficient communication across various scenarios. By incorporating specific keywords into your messages, recipients can respond with keywords, triggering automatic replies that provide immediate information, confirmation or actions.

 2-way interaction example

 

Solutions for effective SMS communication

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    Marketing

    Drive engagement with targeted SMS campaigns, delivering personalised offers and promotions directly to your customers. 

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  • Woman reading text message on a train

    Notifications

    Keep your audience informed with timely updates, such as order confirmations, surveys, delivery tracking, or appointment reminders.

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  • Woman reading text message in front of a truck

    Staffing

    Simplify workforce communication by sending job alerts, shift schedules, and confirmation requests in seconds.

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  • Man reading text message in the home office

    Incidents & alerts

    Ensure rapid response during emergencies with instant SMS alerts and updates to the right people at the right time.

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  • Man reading customer support text message

    Customer service

    Enhance satisfaction with quick, reliable SMS support for queries, updates, and feedback.

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LEKAB - your trusted business messaging partner

With over 30 years of experience, LEKAB helps businesses and organizations enhance their communication with secure, efficient, and scalable messaging services.

As a Swedish provider, our local team is dedicated to offering personalised guidance to ensure high deliverability and engagement. Trust LEKAB for reliable, secure, and results-driven communication – just like many other companies in Sweden already do.

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Talk to one of our business
messaging experts

Fill in the form, and we will get in touch as soon
as possible or call us: +46 8-635 26 00.

Frequently asked questions about SMS services for companies

What is business SMS, and how can my company use it?

Business SMS refers to sending text messages for professional purposes, such as marketing, notifications, or customer service. Companies use SMS to communicate with customers, send updates, manage staffing, and handle incident alerts.

Why should my company use SMS for communication?

SMS offers high open rates, quick delivery, and direct reach to your audience, ensuring your messages are seen and acted upon quickly. It’s an efficient way to engage customers, send updates, and improve operational efficiency.

How much does an SMS cost?

The price per SMS varies depending on the volume, destination and type of service. Contact us for a quote and we can tailor a price based on your needs.

Can I personalise SMS messages for my customers?

Yes, with features like personalisation variables, you can tailor messages to include customer-specific details such as names, appointment times, or order information, creating a more personalised experience.

Is it possible to automate SMS communications?

Absolutely. SMS services can be integrated with your systems to enable automated workflows, such as sending notifications, reminders, or alerts based on triggers like bookings or payments.

Are SMS services suitable for my industry?

SMS is versatile and used across industries such as retail, healthcare, banking, logistics, and staffing for various purposes, including marketing, notifications, and emergency alerts.

Can I track the performance of my SMS campaigns?

Yes, our SMS tools provide analytics to monitor delivery, helping you optimise your communication strategies.

Is SMS secure for business communication?

LEKAB’s SMS services are designed with enterprise-grade security, ensuring your data and communications remain safe and compliant with industry standards.

How quickly can I get started with your SMS service?

You can get started quickly with our SMS service. After signing up and getting your login details, you can start sending messages in just a few minutes. Our user-friendly interface and support make it easy to get started without any hassle. Contact sales to get started.

Can my company integrate SMS services with existing systems?

Yes, our SMS solutions are built to integrate seamlessly with third-party platforms like CRM, ERP, or workforce management tools, enhancing your existing processes.

How fast are SMS messages delivered?

Most SMS messages are delivered within seconds, making it ideal for time-sensitive communications like alerts and notifications.

Is there a limit to the number of messages I can send?

No, LEKAB's platform does not impose a limit on the number of messages you can send. You can dispatch as many messages as your subscription and budget allow.

How secure is data on LEKAB's platform?

Data security is a top priority at LEKAB. Our platform employs industry-standard encryption and security protocols to safeguard your data, complying with relevant data protection regulations.

How can I obtain a phone number to send messages from?

LEKAB can provide you with dedicated sender IDs and phone numbers, including short codes and virtual long numbers, to send and receive SMS messages globally. Our team will assist you in acquiring the appropriate number for your needs.

Do I need coding skills to use LEKAB's SMS services?

No coding skills are required. LEKAB's web-based SMS platform is designed for ease of use, allowing you to compose and send messages directly from your browser.

Is it possible to schedule messages for a later time?

Yes, LEKAB's tools allow you to plan and schedule your SMS campaigns to reach your customers at the optimal time, improving engagement and response rates.

How does the integration with your SMS Gateway work?

Integration with our SMS Gateway is done via APIs, allowing you to easily connect your systems and applications. We offer detailed documentationand support to help you through the entire process.

Is your SMS service GDPR compliant?

Yes, our SMS service is fully GDPR compliant. We comply with all data protection laws and regulations and ensure that all customer data is processed in a way that respects the rights of individuals.